> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://shipit.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Example article

This article is finished, and it's in a collection in your Help Center. Finished articles in collections are visible when your Help Center is on.

You can go ahead and replace this text with your own content.

If you want to make an article visible just to you and your team, tick 'Keep as draft for now'. It'll stay in this collection, but won't be visible on your Help Center.

### Do more with Educate

Great articles solve a specific customer question. Check out [our ideas for articles to write](https://docs.intercom.com/educating-your-customers/start-writing/ideas-for-articles-to-write) and start brainstorming.